Privacy Policy

1. Introduction & Commitment to Privacy

Specific Needs Fitness LLC ("we", "us") is committed to protecting your personal data. All information shared during training sessions, including personal health data, assessments, and progress notes, is treated with strict confidentiality. This privacy policy informs you about how we look after your personal data when you use our website or training services. 

 

2. Data We Collect

We may collect and process the following data: ​

• Identity & Contact Data: Name, date of birth, email, phone number, address.

• Health & Fitness Data: Physical activity readiness questionnaire (PAR-Q), health history, measurements, weight, and fitness goals.

• Session Data: Training history, workout logs, and attendance. 

• Payment Data:  Credit Card information used for one time or recurring payments.

• Website Data:  Every time you visit our website, some information is automatically collected by us and our third-party service providers, including:

  • From your browser or device – Most browsers and devices collect and share certain information, such as Internet Protocol (IP) address, device type, screen resolution, operating system version, internet browser type and version, and geo-location of the device.

  • Through cookies – Like many websites, we use cookies to enhance your experience on the Site. Cookies are small text files that are placed on your computer or device to distinguish you from other visitors to the Site. We and/or our third-party advertising providers may place cookies or similar files on your hard drive to collect or track information about your activities while using the Site, including time spent on the Site, pages visited, and your relationship with us.  Most browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can choose not to accept cookies. You can also delete cookies from your device at any time. Most browsers and devices offer their own privacy settings for cookies and you will need to manage your cookie settings for each device and browser that you use. Please note that if you refuse or delete cookies, the functionality of the Site may be impacted and/or you may experience some inconvenience in your use of the Site and some online products and services. For example, we will not be able to recognize your device. You may also not receive tailored advertising or other offers from us that may be relevant to your interests and needs. Please note that even if you disable or delete cookies, you will receive the same number of advertisements as before, but those advertisements may not be as relevant to you.

  • Through other technologies – In addition to using cookies, we and/or our third-party advertising providers may also use similar technologies to track your interactions with our Site. These technologies include web beacons (transparent graphical images placed on a website), pixel tags, and Flash objects. Please refer to your browser’s instructions to remove cached Sites, history, and images from your device. If you choose to disable these technologies, the functionality of the Site may become impacted and you may experience some inconvenience in your use of the Site and some online products and services.

 

3. How We Use Your Data

We use your data to:

• Provide personalized fitness training and advice.

• Ensure safety during exercise sessions.

• Communicate changes to bookings or services.

• Improve our services. 

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4. Data Sharing & Disclosure

We never sell your data. We will not share your information with third parties except: ​

• With your explicit consent.

• If required by law.

• With trusted service providers (e.g., email platforms, payment processors, workout tracking apps) who are bound by confidentiality agreements. 

 

5. Security Measures

We implement appropriate technical security measures to safeguard your personal data against unauthorized access or misuse.  We store client files, photos, or performance metrics in secure, password-protected, or locked locations.

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6. Data Retention

We retain your personal data only for as long as necessary, for example, for the duration of our coaching contract, or to comply with legal/insurance requirements. 

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7. Your Rights

You have the right to access, rectify, or request the deletion of your personal data, as well as to withdraw consent for marketing. 

 

8. California Privacy Policy

Pursuant to California Civil Code Section 1798.83, California residents who have an established business relationship with us have the right to request, once a year, free of charge, information about our sharing of certain personal information with third parties for their direct marketing purposes in the preceding calendar year.

 

If you are a California resident and would like to make such a request, please submit your request in writing to:

 

Specific Needs Fitness LLC

support@specificneedsfitness.com

 

Please include "CA Shine the Light Request" in the subject line of your email and include your name, street address, city, state, and zip code. We will respond within 30 days.